Benjamin Tietz
Technology & setup
Has been building websites and software for small businesses for over ten years. Built a company in Southeast Asia himself and knows where the paperwork gets stuck.
3 posts
Blog
Knowledge you can apply right away
Not technical articles for developers. Practical answers to the questions that actually come up in running a business.
Who writes here
No editorial team and no copywriting agency. Two people who took different routes here — and therefore know different things.
Laddawan Tietz
Thai point of contact & technology bridge
Connects Thai businesses and creators with German technology and delivery. Translates language, culture and expectations in both directions and knows day-to-day operations from experience.
2 posts
Arriving & culture
Before emigrating: what I wish I had known
Latest
Language is not the biggest hurdle when you emigrate — deadlines are. Registration, tax number, health insurance and business registration depend on one another, and every delay pushes the next one. Knowing the order saves months. Work experience from Thailand counts for more than most people assume.
Laddawan Tietz
Thai point of contact & technology bridge
Arriving & culture
What German customers expect — and nobody tells you
German customers decide before they call. They expect the price, the opening hours and a way to book — in writing, in advance. What counts as friendly service in Thailand ("come by, we will work something out") reads here as vagueness. It is not about better service, it is about information before contact.
Laddawan Tietz
Thai point of contact & technology bridge
AI-generated Operations
Introducing online booking: what really changes in the studio
Online booking does not replace the phone — it replaces the calls you cannot take anyway. The biggest effect happens outside opening hours: a substantial share of appointment requests arise in the evening and at weekends, when nobody is in the studio. The second effect is automatic reminders, which noticeably reduce no-shows.
Benjamin Tietz
Technology & setup
AI-generated Visibility
Getting found on Google: setting up your Business Profile properly
For a local business the Google Business Profile is usually more important than your own website: it decides whether you appear in the map view when someone nearby searches. Four things matter — a verified listing, correct opening hours, real photos and answered reviews.
Benjamin Tietz
Technology & setup
AI-generated Law & Founding
Legal notice and privacy policy: what belongs on your website
Every commercially used website in Germany needs a legal notice (Impressum) and a privacy policy. The legal notice must contain your name, address, a way to contact you and — where applicable — your VAT identification number and register entry. Both must be reachable from every page in no more than two clicks.
Benjamin Tietz
Technology & setup
AI-generated
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